Shipping policy
LabWho Shipping Policy
Order Processing
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All orders are processed within 2–3 business days after payment is received.
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You’ll receive a confirmation email once your order has been shipped.
Shipping Options
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Domestic (U.S.): Standard shipping typically takes 7–10 business days.
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International: Delivery times vary by destination, usually 7–21 business days.
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Expedited shipping options may be available at checkout.
Shipping Costs
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Shipping fees are calculated at checkout based on weight, destination, and carrier rates.
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Customers are responsible for any customs duties, taxes, or import fees for international orders
Shipping Address
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Please ensure your shipping address is correct at checkout. LabWho is not responsible for delays or losses due to incorrect addresses.
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Orders cannot be shipped to P.O. boxes for certain carriers.
Tracking
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Once shipped, you’ll receive a tracking number via email.
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Use this number to monitor your package’s progress.
Delays
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While we strive to meet delivery estimates, unforeseen circumstances (weather, customs, carrier delays) may affect shipping times.
Returns & Refunds
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For details on returning items, please see our Refund Policy.