Shipping policy

LabWho Shipping Policy

Order Processing

  • All orders are processed within 2–3 business days after payment is received.

  • You’ll receive a confirmation email once your order has been shipped.

Shipping Options

  • Domestic (U.S.): Standard shipping typically takes 7–10 business days.

  • International: Delivery times vary by destination, usually 7–21 business days.

  • Expedited shipping options may be available at checkout.

Shipping Costs

  • Shipping fees are calculated at checkout based on weight, destination, and carrier rates.

  • Customers are responsible for any customs duties, taxes, or import fees for international orders

Shipping Address

  • Please ensure your shipping address is correct at checkout. LabWho is not responsible for delays or losses due to incorrect addresses.

  • Orders cannot be shipped to P.O. boxes for certain carriers.

Tracking

  • Once shipped, you’ll receive a tracking number via email.

  • Use this number to monitor your package’s progress.

Delays

  • While we strive to meet delivery estimates, unforeseen circumstances (weather, customs, carrier delays) may affect shipping times.

Returns & Refunds

  • For details on returning items, please see our Refund Policy.